Terms & Conditions of Service

Last updated: Feb, 2026

Welcome to Burnout-Coach.ca, a service website operated by Michelle Messner, under the business name Grounded Roots Integrative Health (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website www.burnout-coach.ca and participation in our coaching services, programs, events, or downloadable offerings (collectively, the “Services”).

By using our website or purchasing coaching sessions, group programs, keynote bookings, or digital products, you agree to these Terms. If you do not agree, please refrain from using our website or Services.

1. Coaching Services

Burnout-Caoch.ca further known as Grounded Roots Integrative Health - provider Michelle Messner, provides professional coaching services designed to support personal growth, burnout recovery, mindset improvement, and well-being.

Coaching is a collaborative, educational, and motivational process—not therapy, medical treatment, or psychological counseling. We do not diagnose, treat, or cure any mental or physical health conditions.

If you are experiencing a mental health or medical concern, please consult a qualified healthcare professional.

2. Eligibility

To use our Services, you must:

i) Be at least 18 years old (or the legal age of majority in your jurisdiction);
ii) Have the authority to enter into a binding agreement; and
iii) Provide accurate, current, and complete information when registering or booking.

3. Payments and Billing

All prices are listed in Canadian dollars (CAD) unless otherwise stated.

Payments are securely processed through Stripe, PayPal, or other authorized payment processors. By submitting your payment information, you authorize us (and our payment partners) to charge your selected payment method for the agreed-upon fees.

Refunds and Cancellations

Individual Sessions: May be canceled or rescheduled with at least 24 hours’ notice.

Late Cancellations/No-Shows: Sessions canceled with less than 24 hours’ notice may be charged in full.

Programs and Packages: Refunds are not available once the program or package has started, except as required by law.

Digital Resources: Due to the nature of downloadable content, all sales are final.

Keynote or Speaking Engagements: Deposit and cancellation terms are outlined in your event agreement.

We reserve the right to modify pricing or payment terms with reasonable notice.

4. Client Responsibilities

By engaging in our Services, you agree that:

i) Coaching is a supportive process that depends on your participation and commitment.
ii) You are solely responsible for your own decisions, actions, and results.
iii) Coaching does not replace medical, psychological, legal, or financial advice.

5. Intellectual Property

All content and materials on www.burnout-coach.ca—including text, graphics, branding, videos, audio, course content, and downloadable resources—are the intellectual property of Authentically Mic Coaching or its licensors.

You may not reproduce, share, sell, or distribute any materials without prior written consent.

6. Confidentiality

All information shared in coaching sessions, programs, or forms will be treated as confidential. We will not disclose your personal information without your consent, except as required by law (e.g., imminent risk of harm or legal obligations).

For full details, please review our Privacy Policy.

7. Limitation of Liability

To the fullest extent permitted by law, Authentically Mic Coaching, its affiliates, contractors, and representatives are not liable for any indirect, incidental, consequential, or special damages arising from or related to your use of our Services, including but not limited to:

- Loss of income, business opportunities, or data
- Emotional or psychological distress
- Reliance on coaching advice or materials

Our total liability for any claim shall not exceed the total amount paid by you for the Services in question.

8. Disclaimer of Warranties

All Services and website content are provided “as is” and “as available.” We make no guarantees regarding specific outcomes, results, or success from coaching or participation in programs.

9. Scheduling and Availability

Session times are scheduled based on availability and time zone considerations. We reserve the right to reschedule sessions or events with reasonable notice in case of unforeseen circumstances.

10. Group Coaching, Workshops & Speaking Engagements

If you participate in a group program, workshop, or keynote:

i) You agree to respect the privacy and confidentiality of other participants.
ii) You may not share session recordings or program materials outside the group.

We reserve the right to remove any participant for disruptive or inappropriate behavior without refund.

11. International Clients

Our Services are accessible worldwide.
By using our website or Services from outside Canada, you agree to comply with all local laws in your jurisdiction.

Regardless of your location, all transactions and legal matters related to Authentically Mic Coaching are governed by the laws of Saskatchewan, Canada, as outlined below.

12. Governing Law and Jurisdiction

These Terms and any disputes arising from them are governed by and construed in accordance with the laws of the Province of Saskatchewan, and the federal laws of Canada applicable therein.

You agree that any disputes or claims will be subject to the exclusive jurisdiction of the courts of Saskatchewan, Canada, even if you reside or access the Services from another location.

13. Termination

We reserve the right to terminate or suspend access to our Services at any time if you breach these Terms or engage in conduct deemed harmful, unethical, or illegal

14. Changes to These Terms

We may update these Terms periodically. Updates will be posted on this page with a revised date. Continued use of our website or Services after updates constitutes acceptance of the new Terms.

15. Contact Us

If you have questions about these Terms, please contact:

Michelle Messner via
Email: [email protected]